Terms and Conditions
Last Updated: December 2025 | Effective Date: December 2025
Introduction
These Terms and Conditions govern your use of the kaleidina website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our services.
1. Definitions
- "Service" refers to AI integration advisory services provided by kaleidina
- "User" or "Client" means any person or organization accessing our website or using our services
- "Content" includes all text, images, documents, and materials on our website
- "We/Us/Our" refers to kaleidina
- "Agreement" means these Terms and Conditions along with any service-specific agreements
2. Use of Services
When using our services, you agree to:
- Provide accurate and complete information
- Maintain confidentiality of any account credentials
- Use services only for lawful business purposes
- Not interfere with service functionality or security
- Comply with all applicable laws and regulations
- Respect intellectual property rights
3. Service Terms
Service Delivery
Services are provided according to agreed scope and timelines outlined in service agreements. Timelines are estimates and may adjust based on project complexity and client responsiveness.
Client Responsibilities
Clients must provide timely access to necessary information, systems, and personnel. Delays in client inputs may affect project timelines.
Payment Terms
Payment terms are specified in individual service agreements. Generally, invoices are payable within 30 days of issue. Late payments may incur interest charges as permitted by Singapore law.
4. Intellectual Property
Ownership and usage rights:
- All website content remains property of kaleidina unless otherwise stated
- Deliverables from service engagements: ownership terms specified in service agreements
- Methodologies and frameworks remain kaleidina intellectual property
- Limited license granted for personal, non-commercial website use
- No reproduction or redistribution without written permission
- Client materials and data remain client property
5. Confidentiality
Both parties agree to:
- Maintain confidentiality of proprietary information
- Use confidential information only for agreed purposes
- Implement appropriate security measures
- Return or destroy confidential information upon request
- Obligations survive termination of service agreement
6. Limitations of Liability
To the extent permitted by Singapore law:
- Services provided "as is" without warranties beyond those stated in service agreements
- No guarantee of specific outcomes or results
- Liability limited to fees paid for services in question
- No liability for indirect, consequential, or punitive damages
- Clients assume risk of implementation decisions
- Force majeure events exempt from liability
7. Termination
Either party may terminate agreements:
- With 30 days written notice for convenience
- Immediately for material breach of terms
- Immediately for violation of confidentiality obligations
Upon termination:
- Outstanding payments remain due
- Access to services discontinued
- Confidentiality obligations continue
- Certain provisions survive termination
8. Dispute Resolution
In case of disputes:
- Initial attempt at informal resolution (30 days)
- Mediation as second step if needed
- Governed by laws of Singapore
- Jurisdiction of Singapore courts
- Language: English
9. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of services after changes constitutes acceptance of modified Terms. Material changes will be communicated to active clients.
10. General Provisions
- Entire agreement between parties
- Severability: Invalid provisions don't affect remainder
- No waiver unless in writing
- Assignment requires written consent
- Notices sent to registered contact information
- Force majeure provisions apply
Contact Information
For questions about these Terms: